Kualifikasi
Lowongan Expired
Semua jurusan
- Provide the best service to customers
- Renew ship schedule per week
- Confirm trucking & customer requirements for container arrangements
- Make the actual data to be sent to consignee
- Prepare service reports by collecting and analyzing customer information
- Recommend services to management by collecting customer information and analyzing customer needs
- Maintain customer accounts by recording account information
- Resolve service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure solution
- Keep the records of customers interactions, process customer accounts and file documents
- Excellent communication and preparation skills
- Ability to multi-task, detail, prioritize and manage time effectively
Diutamakan sudah mempunyai pengalaman
Diutamakan bisa berbahasa inggris
Diutamakan bisa menggunakan komputer