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PT Lippo Karawaci.Tbk.

Perusahaan di bidang Pengembangan Properti • www.lippokarawaci.co.id

PT Lippo Karawaci Tbk (Lippo Karawaci) was founded on a vision to impact lives through the development of well-planned sustainable independent townships within green environments and first class physical and social infrastructure. Over more than a decade,

Customer Service Officer

PT Lippo Karawaci.Tbk.  • Ditutup tanggal 07 May 2018  •  Dilihat 190 pemirsa

Simpan
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    Staff

    Level Jabatan

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    Purna Waktu / Fulltime

    Jam Kerja Ditentukan

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    Gaji / Salary

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    Penempatan


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    Sarjana (S1)

    Pendidikan

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    Semua jurusan

    Bidang / Jurusan

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    Customer Service

    Bidang yang dicari

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    Jumlah Pelamar Saat Ini


Kualifikasi

Lowongan Expired Semua jurusan
  • Female, Max, 30 year old
  • Bachelor degree in Any Field
  • Preferably candidat who has experience as Customer Service or Frontline
  • Able to work on Saturday
  • Able to handle complain and have good interpersonal skill
  • Goodlooking
  • Work Location: Karawaci
Diutamakan sudah mempunyai pengalaman
Diutamakan bisa berbahasa inggris
Diutamakan bisa menggunakan komputer

Job Desc

  • Deal directly with customers either by telephone, electronically or face to face
  • Respond promptly to customer inquiries
  • Handle and resolve customer complaints
  • Obtain and evaluate all relevant information to handle product and service inquiries
  • Provide pricing and delivery information
  • Perform customer verifications
  • Set up new customer accounts
  • Process orders, forms, applications and requests
  • Organize workflow to meet customer timeframes
  • Direct requests and unresolved issues to the designated resource
  • Manage customers' accounts
  • Keep records of customer interactions and transactions
  • Record details of inquiries, comments and complaints
  • Record details of actions taken
  • Prepare and distribute customer activity reports
  • Maintain customer databases
  • Manage administration
  • Communicate and coordinate with internal departments
  • Follow up on customer interactions
  • Provide feedback on the efficiency of the customer service process