Kualifikasi
Lowongan Expired
Semua jurusan
- Responsible to all system support Customer Service especially Call Center (inbound, outbound, and Email)
- Responsible to improve agent's skill by related training
- Responsible to customer monthly Network Performance Report
- Responsible to send email update information to customer
- Responsible for Customer Engagement
- Analyse Customer Experience, monitoring customer visit, and its report
- Make daily, weekly, and monthly to Head of Customer Service
Qualification
- Minimum Diploma Degree in any field, max. 30 years old
- At least 1 year of working experience in the related field
- Required Skill(s): Good knowledge of Customer Service Operational, System Application, Fiber Optic, Core Management, L2/L3 Switching, MPLS, Enterprise Router, Microsoft Office
- Good analytical thinking and problem solving
- Able to meet dateline, work under pressure, and minimum supervise
- Willing to work shift
Diutamakan sudah mempunyai pengalaman
Diutamakan bisa berbahasa inggris
Diutamakan bisa menggunakan komputer